Frequently Asked Questions

Learners in your cohorts see your name, photo, headline, bio, areas of expertise and social links on your mentor card. Keep them up to date under My Profile.

Open attendance for a session from VILT. While it is open, learners enter the attendance code shown on their session card to mark themselves present. Close attendance when the session ends.

When you publish, you choose the audience: everyone, specific program(s), or specific cohort(s). You can only target programs and cohorts you mentor.

Go to Support Students, open a student from the Queries tab, and reply in the chat. They are notified of your reply.

Train-the-Trainer (TOT) sessions are training sessions for mentors. Scheduled sessions and materials appear under TOT Sessions.